MTR Bee Privacy Policy
Your Privacy Matters: This Privacy Policy explains how we collect, use, and protect your information when you use our marketplace platform for construction housing solutions.
1. Introduction
MTR Bee, LLC (“MTR Bee,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our marketplace platform that connects housing providers with housing seekers, specifically focusing on furnished housing solutions for construction companies and related businesses.
This Privacy Policy applies to individuals who access our website at mtr-bee.vercel.app, our mobile applications, our browser extension, and any related services (collectively, the “Platform” or “Services”).
BY USING OUR PLATFORM OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
2. Information We Collect
Information You Provide
When you use our Platform, you may provide us with:
- Account Information: Name, email address, phone number, company details
- Housing Provider Information: Property details, photos, descriptions, pricing, verification documents
- Housing Seeker Information: Company information, housing requirements, project details, employee needs
- Payment Information: Billing details for Annual Listing Fees
- Communications: Messages between users, customer support inquiries
Information We Collect Automatically
When you use our Platform, we automatically collect:
- Device Information: Browser type, operating system, device identifiers
- Usage Information: Pages visited, features used, search queries, time spent
- Location Information: IP address-based location for matching services
- Cookies and Tracking: Essential cookies for functionality, analytics, and preferences
Information from Third Parties
We may receive information from:
- Identity verification services
- Payment processors
- Public records and business databases
- Social media platforms (when you choose to connect)
3. How We Use Your Information
We use your personal information for the following purposes:
Platform Operations
- Creating and managing user accounts
- Matching Housing Providers with Housing Seekers
- Processing Annual Listing Fee payments
- Facilitating communication between users
- Providing customer support
Service Improvement
- Analyzing usage patterns to improve our Platform
- Developing new features and services
- Conducting research and analytics
- Optimizing our matching algorithms
Legal and Security
- Complying with legal obligations
- Preventing fraud and maintaining security
- Enforcing our Terms of Service
- Protecting our rights and the rights of others
4. How We Share Your Information
We may share your personal information in the following circumstances:
SMS Privacy Notice: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Within Our Platform
- Profile information visible to other users for matching purposes
- Property listings and contact information for Housing Providers
- Company information and housing requirements for Housing Seekers
- Reviews and ratings between users
Service Providers
- Payment processors for handling transactions
- Cloud hosting providers for data storage
- Analytics providers for understanding usage
- Customer support tools
Legal Requirements
- When required by law or legal process
- To protect our rights or the rights of others
- In connection with business transactions
- With your consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
You have the following rights regarding your personal information:
Universal Rights
- Access: Request a copy of your personal information
- Correction: Update inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
California Residents (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your rights
EU/UK Residents (GDPR)
If you are in the EU or UK, you have additional rights:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized services.
9. Children's Privacy
Our Platform is designed for business use and is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
10. Third-Party Links and Services
Our Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
11. International Data Transfers
While we primarily serve the US market, we may transfer your personal information internationally for processing and storage. We implement appropriate safeguards to protect your information during such transfers, including using Standard Contractual Clauses where required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Platform and updating the “Last Updated” date. Your continued use of our Platform after changes take effect constitutes acceptance of the updated policy.
13. SMS Privacy Policy
Text Messaging Privacy Protection
MTR Bee respects your privacy regarding text messaging services. We implement strict privacy protections for all SMS-related data and communications.
Important Notice: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Response Time: We respond to privacy inquiries within 5 business days. For urgent privacy matters, please call during business hours.
© 2024 MTR Bee, LLC. All rights reserved.