MTR Bee Terms of Service

Important Notice: These Terms contain a mandatory arbitration clause and class action waiver that affects your legal rights. Please read Section 15 carefully.

1. Acceptance of Terms

Welcome to MTR Bee, a marketplace platform that connects housing providers with housing seekers, specifically focusing on furnished housing solutions for construction companies and related businesses. These Terms of Service (“Terms,” “Terms of Service,” or “Agreement”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and MTR Bee, LLC (“MTR Bee,” “we,” “our,” or “us”).

BY ACCESSING, BROWSING, OR USING THE MTR BEE PLATFORM (INCLUDING OUR WEBSITE, MOBILE APPLICATIONS, AND ANY RELATED SERVICES), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE OUR PLATFORM.

Your access to and use of the MTR Bee platform is subject to these Terms and all applicable laws. We reserve the right to terminate your access to the platform and seek all legal remedies, including injunctive and monetary relief, if you violate these Terms.

2. Definitions

“Annual Listing Fee” means the yearly subscription fee paid by Housing Providers to list their properties on the MTR Bee platform.
“Construction Company” means businesses engaged in construction, infrastructure development, or related industries that require temporary housing solutions for their workforce.
“Housing Provider” means individuals, companies, or entities that own or manage furnished properties and list them on the MTR Bee platform for rental to Housing Seekers.
“Housing Seeker” means Construction Companies or other businesses seeking furnished housing solutions for their employees or workforce.
“Platform” means the MTR Bee website, mobile applications, and any related services, tools, or features provided by MTR Bee.

3. Platform Description and Business Model

MTR Bee operates as a marketplace platform that facilitates connections between Housing Providers and Housing Seekers. Our business model is specifically designed around the following principles:

Marketplace Role

MTR Bee serves solely as an intermediary platform that enables Housing Providers to list their furnished properties and Housing Seekers to discover suitable housing options. We do not own, operate, manage, or control any of the properties listed on our platform.

Revenue Model

Our revenue is generated exclusively through Annual Listing Fees paid by Housing Providers. We do not charge commissions on transactions, booking fees to Housing Seekers, or any other transaction-based fees.

No Transaction Participation

MTR Bee is not a party to any rental agreements, lease contracts, or other transactions between Housing Providers and Housing Seekers. All negotiations, agreements, and transactions occur directly between the parties.

4. User Accounts and Registration

Account Creation

To access certain features of the Platform, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information about yourself or your business
  • Maintain and promptly update your account information to keep it accurate and complete
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice, including if you violate these Terms, provide false information, or if we determine that your continued use poses a risk to other users or our business.

5. User Conduct and Prohibited Activities

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You may not use the Platform to:

Prohibited Activities Include:

  • Violate any applicable laws or regulations
  • Provide false, misleading, or inaccurate information
  • Impersonate any person or entity
  • Attempt to gain unauthorized access to the Platform or other accounts
  • Use automated scripts, bots, or other automated means to access the Platform
  • Post content that is defamatory, obscene, abusive, or otherwise objectionable
  • List properties that do not exist, are not available, or are misrepresented
  • Discriminate against potential tenants based on protected characteristics
  • Engage in price manipulation or anti-competitive practices

6. Payment Terms and Annual Listing Fees

Annual Listing Fee Structure

Housing Providers are required to pay an Annual Listing Fee to maintain active property listings on the MTR Bee platform. Annual Listing Fees are charged annually in advance and must be paid in full before property listings become active.

Refund Policy

Annual Listing Fees are non-refundable except as expressly provided in these Terms or as required by applicable law. Refunds may be considered in exceptional circumstances at our sole discretion.

Automatic Renewal

Annual Listing Fees will automatically renew unless you cancel your subscription at least 30 days before the renewal date.

7. Housing Provider Responsibilities

Property Listing Accuracy

Housing Providers must ensure that all property listings contain accurate, current, and complete information, including:

  • Accurate descriptions of property size, amenities, furnishings, and capacity
  • Current and accurate availability dates and booking calendars
  • Clear and accurate pricing information for all rental periods
  • Precise location information and accurate address details
  • Current, accurate photographs that fairly represent the property condition

Legal Compliance

Housing Providers must ensure their properties and rental activities comply with all applicable laws and regulations, including obtaining necessary licenses, meeting safety standards, ensuring zoning compliance, and maintaining appropriate insurance coverage.

8. Housing Seeker Responsibilities

Accurate Information

Housing Seekers must provide accurate information about their housing needs, including company information, occupancy needs, duration requirements, and any special requirements.

Professional Conduct

Housing Seekers must maintain professional communication with Housing Providers, honor confirmed bookings, ensure their employees treat rental properties with care and respect, and comply with all property rules and local regulations.

9. Intellectual Property Rights

The Platform and all content, features, and functionality are owned by MTR Bee and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform solely for its intended purpose as described in these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the Platform.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy.

11. Platform Availability and Service Disclaimers

THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We strive to maintain Platform availability and functionality, but we do not guarantee uninterrupted or error-free service. We may temporarily suspend Platform access for maintenance, updates, or other operational needs.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MTR BEE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO MTR BEE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

MTR Bee serves solely as a marketplace platform connecting Housing Providers and Housing Seekers. We are not responsible for:

  • Property condition, safety, or habitability
  • Accuracy of property descriptions or photographs
  • Rental agreements or contracts between users
  • Payment disputes or collection issues
  • Actions or omissions of Housing Providers or Housing Seekers
  • Disputes between users

13. Indemnification

You agree to defend, indemnify, and hold harmless MTR Bee from and against any claims, liabilities, damages, losses, costs, or expenses arising from or related to your use of the Platform, your violation of these Terms, your User Content, or your interactions with other users.

14. Termination

You may terminate your account at any time by following the account deletion process in your account settings. We may suspend or terminate your account immediately, with or without notice, for violation of these Terms, fraudulent activity, failure to pay fees, or any reason we deem necessary to protect our business or other users.

15. Dispute Resolution and Arbitration

MANDATORY ARBITRATION: You and MTR Bee agree that any dispute arising out of or relating to these Terms shall be resolved through binding arbitration rather than in court.

CLASS ACTION WAIVER: YOU AND MTR BEE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION.

Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitrator must have experience in technology and business disputes.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MTR Bee regarding your use of the Platform.

Modifications

We may modify these Terms at any time by posting the updated Terms on the Platform. Your continued use after such modifications constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us at: team@mtrbee.com

By using the MTR Bee Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.